Me and my family came here after a long exhausting trip and we’re glad we picked this place. The room was neat, had everything we needed and the bed was comfy. What really impressed me was the complimentary breakfast, they had everything. There was refried beans with cheese, eggs and bacon, waffles, biscuits and gravy, fried potatoes, and much more. We pretty much paid to go out and eat as well as a nice room. I do admit that there was a funky smell on the second floor, maybe the carpet? Also some paper seat covers could go a long way at this day of age but that wasn’t a huge deal. We will look for more written inn’s in the future for a good night sleep and an early breakfast.
Ive spent more time at this establishment than my home for the better part of 7 months due to work. While I know that no hotel room will ever give me the feelings of being home and sleeping in my own bed, this hotel has been a great place to stay. The TVs could use some updates, but that may be my only gripe. The internet is superb, but be sure to bring an ethernet cord to hardwire into the system. The wifi can be sketchy at times. We have also ran into cleaning issues, but not bad enough to give less than 4 stars.The rates are great. They also offer early breakfast starting at 4:30am for the workers.
The building and set up is nice and the breakfast was good but the service from the employees is awful they are rude and provide sloppy service. Our room smelled like cigarettes and its a non smoking hotel. They never cleaned the room we would have to call front desk it would be 630-7 in the evening after we complained that our room would get cleaned the Wi-Fi connection is poor our Tv went out at 5am and it didnt get fixed till about 1pm the fridge hand an awful smell and the employees are too friendly with the customers one employee was constantly asking for a married man that works for one of the companies. We just could not wait to leave this hotel. Our sheets never got changed all they did was take out the trash and make the bed they came into the room without knocking to get towels. It was just a miserable experience
Decent place with the free beer in the afternoon and a small pool. Also, decent pricing, BUT, employees were rude! Its a smoke free motel, but when I checked in, the room smelled so bad like smoke. They didnt change our room till the next afternoon. When we talked to one of the ladies at the front desk, and were complaining, she said we had to wait to speak to the manager. Few mins later, we went back and asked when the manager would be in, and she said she was the manager. I told her she was being rude and she switched up her attitude. Then, the next day, another red headed lady was being so rude. 1 girl, i asked for quarters, it looked like she was gonna help me with that, and she walked away to spray febreeze. The red headed lady came to the front desk, and literally said “what do you want” i said, um, quarters?...i get that workers get frustrated, but if you dont like your job, then you need to rethink your profession and move on somewhere else. Workers are tired, and people traveling are tired. Hotels are supposed to make guests feel comfortable, not like WE are the bother. Also, beds are way too firm and wifi is sooo bad. Such a bad experience for us!
Its about location. Cotulla doesnt have much to offer, but if you need a place to stay a night, you should stay here. Cowboy Inn has the right price for any budget. The rooms are spacious, vanity is separate with full bath. My bed was great, and its off the highway enough to reduce traffic noise.Dont take my word for it...Check it out.
Nice hotel clean rooms great breakfast and wonderful staff . but front desk (veronica) made me wait while yelling at an imployee very rude and unprofessional im like hello im standing rite hear ? Then when she was done she gave me attitude and told me i was to late for breakfast when i just wanted coffee?!
This is the worst best western Ive ever stayed at dont get me wrong its still a best western so that means the rooms was clean they had a pool ,gym fast wifi and business center all the things I expect out of a best westernso why do I rate it so low well staff is a major factor breakfast was supposed to be till 10 yet one day when I came down to breakfast at 940 the doors was closed and everything was put up the following morning (when my younger brother called and woke me up early) I was in the breakfast room at about 9 well as I started eating around 910 the lady came in and started cleaning (didnt even bother to ask if I was done) I had to complain to the front desk person before they would leave it open till 10 on top of this the breakfast wasnt anything special and day 3 (out of 8) they ran out of yogurt and bagels didnt bother buying more their warm breakfast looked like it had not been refreshed in weeks (dry eggs burned edges etc) so the last several days I was there all I ate was a bowl of cerealthen there was the bed Ive slept on bricks that was softerand finally the cleaning staff check out is at noon (I left the room at noon as I had to be at work at 1) they insisted on coming between 10 and 1030 every morning and when I informed them that I would be leaving the room at noon and asked if they could come back I was told noso considering that I was paying $10 more a night than I was the previous time I was in Cotulle (at baymont) this hotel was NOT worth it
Total reviews rating 4.3
86 Reviews for Whitten Inn Cotulla and RV Park 2023:
Review №1
2021-12-27I stayed here for work over the Christmas holiday week and the staff was amazing! Hot breakfast every day. The staff even prepared a Christmas lunch and dinner for the guests. Nice picnic area outside with two big BBQ pits. My room was nice with a comfy bed and quiet surroundings for good sleep. Nice hot shower with plenty of hot water. WiFi speed was great. Thank you for the great stay!
Review №2
2022-04-21Not Bad! I found Melissa very friendly and helpful. They have a fitness center, ice machines on every floor, pool table, and laundry rooms were clean and serviceable. However, no Wifi
Review №3
2022-02-24Occasional hiccup, but the staff does correct the situation.The management has made welcoming accommodations to working schedule.They go above and beyond other hotels in Cotulla.
Review №4
2020-12-29Pet friendly and people friendly! Best breakfast in town! And you can’t beat their happy hour from 6 to 8! Thank you so much for having us we will be staying here in the near future!
Review №5
2019-09-30This is a great place to stay. My wife and I are over the road truck drivers. We broke down and needed a place to stay for a few days, with dogs. They had a room, reasonably priced. The breakfast is great. The people who work here have been great and helpful. We needed to go to the store and they had transportation and is always available. They picked us up and are going to give us a ride back to our semi when its fixed. We cant say enough great things about the place. Highly recommend and we will be back.
Review №6
2020-12-29If you’re looking for a place that will greet you with friendly smiles and goes over and beyond to accommodate your stay this is the place! Expect to be spoiled from your pets to your children! The Whitten Inn has comfy beds clean rooms and gorgeous a property! Shout out to the entire staff and team at the Witten inn! Thank you for having us we will definitely be back soon!
Review №7
2020-09-25Awesome they set me right up for my RV spot. You get the same amenities as if you stayed in the hotel right next door. Washer/ Dryer, pool, pool table, free beer during happy hours! I will be back here again! The service desk people were friendly and helpful.
Review №8
2019-05-21Great little hotel for when you’re working in the area. All of the staff and other visitors have been very friendly. Very affordable. Rooms are a lot better than what you’d expect for the price. I have stayed here several times now, and this will continue to be my go to spot when I work in this area. Breakfast starts at 4:30am, which is fantastic for us workers that have to leave our early in the mornings to get to our job sites. Oh, happy hour in the evenings is a wonderful perk.
Review №9
2020-06-04The Whitten Inn is a home away from home. The staff is friendly and polite, the room are always nice and clean and they are even pet friendly. The pool is absolutely refreshing on a hot south Texas day and the breakfast is always hot and ready. The front office staff is welcoming and I can’t wait to book them for my next trip to Cotulla.
Review №10
2021-11-01Great rooms will test the breakfast but beer in the pool ball room staff was like being at home jokes and makes it homey